Terms of Service

1. Agreement

These Terms of Service ("Terms") are a binding contract between you and the operator of Cerise ("we", "us", "Cerise") for use of cerise.lol, accounts, payments, APIs, downloads, and the Cerise client software (together, the "Service"). Cerise is run by one individual, not a company or registered business. "We", "us", and "Cerise" mean that operator.

By creating an account, paying for access, signing in from the loader, activating a seat, or otherwise using the Service, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service and do not pay.

2. What Cerise is

Cerise is third-party software for personal use with Drakensang Online. It is not affiliated with, endorsed by, or sponsored by the game publisher or its partners. The publisher sets the game rules. Using third-party tools may violate those rules and may lead to loss of a game account. You use Cerise entirely at your own risk.

We provide digital access to software and online systems. Nothing here sells you ownership of the Service, source code, brand, or game content.

3. Eligibility

You must be able to form a binding contract under the laws that apply to you, and be at least 16 years old (or older if your country requires it for this kind of purchase). You must provide accurate account information and keep credentials secret. You are responsible for all activity under your account.

4. Accounts

• One natural person per account, and one account per person. Do not share your account, password, or license with anyone, and do not use an account that is not yours.
• Sharing, selling, renting, transferring for resale, or otherwise handing your account or license to someone else is grounds for immediate suspension or a permanent ban of the account and the hardware, with no refund.
• Staff may assign roles (for example customer, staff, developer) solely for operating the Service. Roles do not create employment or ownership rights.
• Account status may be active or suspended. A suspended account may lose the ability to sign in, buy, link a seat, activate, download, or use the client, as we decide.

5. Suspension, bans, and termination

Access to Cerise is a privilege granted at our sole discretion, not a right you own or keep. Paying for a plan does not change that.

We may suspend, restrict, ban, or permanently terminate your account, revoke or disable any license or key, release or lock seats, block hardware identifiers, invalidate sessions, and refuse service at any time, with or without prior notice, for any reason we consider appropriate. That includes (without limitation) suspected abuse, fraud, chargebacks, seat sharing, reverse engineering, attacks on our systems, harassment of staff or users, violation of these Terms, or risk to the Service or other users.

We may act on hardware bans (HWID or related fingerprints) independent of your account, so a banned machine stays blocked even under a new login.

Enforcement decisions are final for access to the Service. Where the law allows, we do not owe a refund, credit, or replacement access when we suspend, ban, revoke, or terminate for cause or for protection of the Service. We are not required to restore a suspended or banned account.

6. Licenses, keys, and seats

• Paid or staff-granted access is a limited, personal, non-exclusive, non-transferable, revocable license to use Cerise while your access is valid and your account is in good standing. Keys (including prefixes such as CERISE-...) are credentials, not property you can resell.
• We may revoke, expire, suspend, reassign, or otherwise disable a license at any time, at our sole discretion, including for abuse, sharing, or chargebacks. Paying does not give you a right to keep access.
• Seats are typically limited (for example one active machine). Binding uses a hardware identifier and related checks. Self-serve seat moves may be rate-limited (about every 90 days unless we change the product rules). Extra moves are a courtesy when we choose to help, not a right.
• Cloud configs, profile data, and similar product data may be deleted or made inaccessible when a license or account ends.

7. Activation and digital delivery

The Service is digital. Access is considered delivered when any of the following first occurs after purchase or grant: your account is linked to a paid plan or key, a seat is bound (HWID link), a successful activate/session/link response is issued for your account or key, or you download and run the client under that access.

That is why we offer a short Trial plan. Use the Trial if you need to verify that Cerise runs on your setup before buying longer access.

8. Payments, chargebacks, and refunds

Checkout is handled by Whop as Merchant of Record. Prices, taxes, and the available payment methods are shown before you pay. Renewals, invoices, and cancellation follow Whop's flows for your purchase.

All sales are final. Once access is activated or delivered as described above, the purchase is final and non-refundable. We do not refund buyer's remorse, unused remaining days after activation, a suspension or ban you brought on yourself, game bans or publisher action, hardware changes, OS reinstalls, "I changed my mind," or "it was not what I expected." Use the Trial to check that Cerise runs on your setup before buying longer access.

If the software does not work on your machine: contact us through Discord or the support channels we publish. We will work with you in good faith to fix or work around the problem (for example configuration, updates, or seat moves when appropriate). Support and technical resolution are the remedy, not a cash refund, except where a mandatory consumer law in your country cannot be waived.

Chargebacks, payment disputes, or payment fraud after delivery may result in immediate suspension, license revoke, HWID ban, and denial of future service, in addition to any collection rights of the payment provider.

9. Referrals, boosts, and reward days

We may credit free access days for inviting someone who buys, and for boosting our Discord server. Reward days are a discretionary product feature, not something you buy and not something you are owed. We may change the rates, cap them, or withdraw either programme at any time. Days already credited stay credited unless a rule below takes them back.

• A referral pays only on an invited account's first purchase of each plan. A Monthly purchase pays 7days and a Trial pays 1, so one invited account can ever earn you at most 8 days. Renewals pay nothing.
• If the purchase behind a referral is refunded or charged back, the days it paid are taken off again, even if you have already used part of them.
• Boosting pays 1 day per boost for each calendar month you boost, credited once per account per month. Months already credited keep whatever they were credited at. Dropping the boost later does not take those days back, because you did boost for that month.
• Reward days have no cash value. They cannot be exchanged for money, transferred to another account, or refunded.
• Referring yourself, buying through a second account you control, inventing invitees, or otherwise manufacturing rewards is abuse. It is grounds for removing the days and for the enforcement in section 5.

The community Discord server is invite-reviewed and separate from your access. Staff may decline, remove, or ban you from the server without that touching your licence, and we may end your licence without that removing you from the server.

10. Acceptable use

• Do not share, rent, resell, lend, or publicly redistribute your account, keys, or builds. One person, one account.
• Do not crack, spoof HWIDs, bypass seats, or reverse engineer for piracy or competitive abuse.
• Do not attack, scrape abusively, overload, or probe our APIs or infrastructure beyond normal client use.
• Do not use the Service to harass others or to break applicable law.
• Do not misrepresent staff status or impersonate Cerise support.

11. Monitoring and records

We log activations, sessions, links, denials, IPs, user agents, HWID hashes, and related events to operate seats, fight abuse, and support enforcement. We may use that data to suspend accounts, revoke licenses, and ban machines. More detail is in the Privacy Policy.

The Discord assistant answers questions about your own account, and it answers them with a language model. Its figures come from what the client reported and it can be wrong or out of date, so treat what it says as a convenience rather than a statement of your account, your balances, or your remaining time. Where it disagrees with your dashboard, the dashboard is what counts. What gets sent to the model provider is listed in the Privacy Policy.

12. Updates, downtime, and no SLA

Game patches can break features until we ship a fix. We aim to restore useful function quickly and may add time to access when downtime is our fault, as a discretionary goodwill measure, not as a guaranteed service level. We do not promise uninterrupted or error-free operation.

13. Intellectual property

Cerise software, site content, branding, and documentation are owned by us or our licensors. Your license ends when access ends or when we revoke it. The game and its assets belong to their owners.

14. Disclaimer of warranties

To the fullest extent permitted by law, the Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that using Cerise will avoid publisher enforcement against any game account.

15. Limitation of liability

To the fullest extent permitted by law, we are not liable for lost game accounts, lost profits, lost data, business interruption, or any indirect, incidental, special, or consequential damages arising from the Service or these Terms. Our total liability for all claims related to the Service is limited to the amount you paid for Cerise access in the three months before the claim, or zero if you paid nothing.

16. Indemnity

You will defend and indemnify us against claims, damages, and costs (including reasonable legal fees) arising from your use of Cerise, your game-account outcomes, your violation of these Terms, or your violation of any third-party rights or laws.

17. Changes

We may change these Terms at any time. The "Last updated" date will change when we do. Continued use after an update means you accept the new Terms. If you do not accept a change, stop using the Service.

18. General

If a court finds part of these Terms unenforceable, the rest still applies. Our failure to enforce a right is not a waiver. You may not assign these Terms. We may assign them as part of operating or transferring the Service. These Terms are the entire agreement on the Service between you and us, and replace prior conflicting statements unless we sign a separate written deal with you.

19. Contact

Support and enforcement questions: Discord. Website: cerise.lol.