Terms of Service

1. About these Terms

These Terms of Service (“Terms”) are a contract between you and the operator of Cerise (“we”, “us”, “Cerise”). They cover cerise.lol, your account, payments, the Cerise loader and client, our APIs, and our Discord servers and bot (together, the “Service”). Cerise is run by one person, not a company. “We” means that person.

You accept these Terms and our Privacy Policy when you create an account, pay, redeem a key, sign in from the loader, or use the Service in any other way. If you do not agree, do not use the Service and do not pay for it.

2. What Cerise is, and the risk you take

Cerise is third-party software that runs beside Drakensang Online and plays it for you. It can move your character, fight, collect loot and repeat activities while you are away from the keyboard. That is what it is for, and we say so plainly so that nobody buys it thinking it is something else.

Cerise is not affiliated with, endorsed by or connected to Bigpoint GmbH, the publisher of Drakensang Online, or any of its partners. We do not speak for them and they do not speak for us. We name the game only to say which game Cerise works with.

Using Cerise will almost certainly break the game publisher’s rules. The publisher decides what happens on its own service. That can mean a warning, a suspension, the permanent loss of your game account, and the loss of anything you bought or earned on it. We cannot prevent that, we cannot appeal it for you, and we do not compensate you for it. If you are not willing to risk your game account, do not buy Cerise and do not use it.

You take that risk knowingly when you use the Service. Nothing we publish, and nothing we or other members say in Discord or anywhere else, is a promise that you will not be detected or penalised.

You buy access to software and online systems. You do not buy ownership of the Service, its code, its brand or any game content.

3. Who can use Cerise

You must be at least 16, or older if your country sets a higher age for this kind of purchase, and able to enter a binding contract where you live. Signing up may need an invite while we run the site invite-only.

4. Your account

• One person per account, and one account per person. Do not share your account, password or license, and do not use an account that is not yours. You are responsible for everything done under your account.
• Give a real email address and confirm it. You need a confirmed address to sign in, pay and use the client. Keep your password secret.
• Linking a Discord account is optional. It connects you to our Discord server, the bot and the rewards in section 12.
• Staff give roles such as customer, staff or developer to run the Service. A role is not employment and gives you no ownership.
• You can delete your account from Settings at any time. Deleting it ends every license on it straight away, with no refund, and cannot be undone.

5. Plans

• We sell two plans: Trial (€15, 7 days) and Monthly (€30, 30 days). Each runs on one PC at a time. The Plan page shows the current price before you pay. We may change prices. A change never touches time you have already paid for.
• Each payment buys one period. Nothing renews and nothing charges you again. To keep playing, you buy again.
• Buying while you still have time adds the new days to the end of your license, so no paid day is lost. If you hold more than one license we add to your strongest one, and fold weaker or lapsed ones into it, with your PCs moved across. Keys from a reseller and Lifetime access are never folded or extended this way.
• Use the Trial to check that Cerise runs on your PC before you buy longer access.
• Staff may grant time or other plans, such as a one-day Try or Lifetime access, when they choose to. A grant is a courtesy, not something you are owed.
• We may pause sales at any time. While sales are paused, nobody can buy, and time already bought keeps running.
• Earlier card purchases. Until 28 September 2026 Cerise was also sold by card, through a payment company that was the seller of those charges. We no longer sell that way, and we cannot open, change, cancel or refund one of those memberships for you. A plan bought that way keeps the time already on it. Any later charge or refund on such a membership is between you and the company named on your receipt, and does not add or take away time here.

6. Paying in crypto

You pay in the coins the payment page offers (Litecoin at the moment). The coins go straight to Cerise’s own wallet with no payment company in between, so Cerise is the seller.

• Consent. Before we show a payment address for a plan, you tick a box that says “Start my access as soon as the payment confirms. I understand this means I give up my 14-day right to withdraw once access starts.” This is the consent described in section 7. No address is shown without it. The order we open is our record that you gave it, and when.
• Price. We quote an exact coin amount for the euro price and hold it for 15 minutes. The timer on the payment page shows it. Money our server first sees at the address before the timer ends, or within 2 minutes after, counts at that price. What counts is when our server first sees the payment on the network, not when you sent it.
• Use the address shown. Every order gets a new address of its own. Send only to the address the payment page shows for that order. Money sent to the address of another order counts for that other order, not for this one.
• Money that arrives after the timer. It still counts, at the coin’s price when our server first sees it, not at the quote. We read that price once, from the same exchanges the quote comes from. If what arrived covers the plan price, the order completes on its own.
• Amount. Send the exact amount. Exchanges often take their fee out of what you send, so add their fee on top. A payment up to 1% short still counts.
• Paying the rest. If less than the price arrives, the order stays open for the rest for 24 hours after it opened, and at least 24 hours after the first money arrived. While the timer runs, send the rest to the same address. After that, the payment page gives you a new price for what is still missing, held for 15 minutes, to the same address.
• When access starts. Your plan starts once the payment is confirmed on chain, with as many confirmations as the payment page shows. That is when access is delivered under section 8. A payment that covers the price and is still waiting for confirmations when the order closes is waited for.
• If the rest never arrives. When the order closes short, we send back what arrived, less the network fee for sending it. Where the law requires a refund to reach you in full, we pay that fee.
• Paying too much. If €2 or more over the price arrives, and it is more than 1% over, the order completes at its price and we send the extra back the same way. Less than that is kept, the way up to 1% short still counts.
• Where refunds go. Only to the address you give on your License page, for the coin you paid in. You can change it until we send. We check that it is a real address for that coin, and we never send to one of our own payment addresses. We send refunds by hand within 7 days of you giving the address, or of the refund becoming owed if you gave the address first. The License page shows the transaction once it is sent.
• Old payment addresses. An address from an order that closed with nothing paid in is kept out of use for 30 days. Money sent to it in that time is still matched to that order. After that the address may be given to someone else’s order.
• No reversals. A payment on chain cannot be reversed or charged back, by you or by us. Check the coin, the address and the amount before you send.
• Payments on these networks are public and permanent. The Privacy Policy explains what that means for you.

If something about a payment looks wrong, ask in the Discord or write to legal@cerise.lol.

7. Your right to withdraw, and refunds

If you are a consumer in the European Union or the United Kingdom, you have the right to withdraw from a purchase made at a distance within 14 days. Nothing in this section takes that away. For digital content the right ends early once access has started with your prior express consent and your acknowledgement that starting it ends the right. You give that consent when you start a payment (section 6), so your access can start as soon as the payment confirms rather than after 14 days. If you did not give it, or access has not started, you may withdraw within 14 days of buying and get your money back.

To withdraw, send a clear statement to legal@cerise.lol before the period ends. You do not need to give a reason. We refund in the coin you paid with, to an address you give us, without undue delay and within 14 days of hearing from you.

Apart from that right, and once access has started, purchases are not refundable. We do not refund unused days, a suspension or ban you caused, action taken by the game publisher, a new PC or a reinstalled system, or a change of mind.

If you are a consumer in the European Union, you also have rights when digital content does not work as described. If Cerise does not, and we cannot fix it within a reasonable time, you can have the price reduced in proportion, or end the contract and get back what you paid for the part not delivered. Nothing in these Terms limits that.

If Cerise does not run on your PC, tell us in Discord. We will work with you in good faith to fix it or find a way around it, for example with settings, an update or moving your license to another PC. That help is the remedy, not a cash refund, except where a consumer law in your country says otherwise and cannot be set aside.

When we do refund a plan, the days that payment bought come off your license, and access ends if that leaves no time. Reward days that payment earned somebody else come off their license too (section 12).

A key bought from a reseller was paid to the reseller, not to us. Refunds for it are theirs to handle (section 10).

8. When access counts as delivered

Cerise is digital. Access counts as delivered the first time any of these happens after you buy, redeem a key or receive a grant: the plan or key lands on your account, a PC is linked to it, the loader is granted a session for it, or you download and run the client with it.

9. Licenses, PCs and game accounts

• A license gives you a personal, non-exclusive, non-transferable right to use Cerise while it has time and your account is in good standing. A license key (starting CERISE-) is a credential, not property you can sell, except for keys sold under section 11.
• One PC at a time. Each license runs on one PC. We recognise a PC by a hardware identifier the loader reads. Signing in on another PC moves the license there and signs the old PC out. You can also remove a PC from your License page at any time. Removing every PC at once is limited to once every 30 days, and the first time on a license is free and starts no wait. Help beyond that is a courtesy, not a right.
• Game accounts. A license holds up to 5 Drakensang Online accounts. A new game account takes a free slot the first time you launch with it, and is refused when every slot is taken. You can free a slot once its account has been on the license for 3 hours, and the first slot you free on a license needs no wait.
• Paused clocks. When Cerise is down, staff may pause the clock on one license or on everyone’s. A paused license keeps working, and the paused time is added back when the clock starts again. Pausing is our choice, not a guaranteed service level.
• Saved configs, share codes and other product data may be deleted or become unavailable when a license or account ends.
• We may suspend, revoke or end a license under section 15. Paying does not give you a right to keep access you lose that way.

10. Keys bought from a reseller

Some keys are sold by resellers, not by us. If you bought one, these rules apply to it along with the rest of these Terms.

• You paid the reseller, not Cerise. Questions about that payment, refunds included, are for the reseller. We did not take your money and cannot refund it.
• We provide the Service the key gives you. Once you redeem it, these Terms apply to that access like any other.
• A key’s days start when you redeem it on your License page, not when it was bought. If you still have time when you redeem it, you choose. The key can wait and start by itself when your time runs out, or start now beside your time as a second PC. A key cannot wait for a license that never ends.
• A waiting key is reserved for your account and nobody else can redeem it. If you delete your account while it waits, it is no longer reserved for you.
• A redeemed key is its own license with its own PC. A plan you buy from us and reward days from section 12 go on a separate license. They never extend the key.
• The reseller who sold the key can pause or revoke it. A paused key does not work until they unpause it, and its days keep counting down while it is paused. A key paused before you redeemed it cannot be redeemed until then. A revoked key stops working for good.
• We can revoke any key, and suspend any redeemed key, under section 15. A reseller cannot lift a suspension we made. If we suspend a reseller, keys they already sold keep working.
• The reseller sees some facts about a key they sold, such as your member number and how many PCs use it. They cannot see who you are. The Privacy Policy lists exactly what they see.

11. Selling keys as a reseller

Staff decide who may be a reseller. A reseller buys keys from a balance paid in ahead and sells them to their own customers. This is the one exception to the rules against reselling in sections 4, 9 and 13, and it covers only keys bought as a reseller.

• Your balance is prepaid credit for keys. It is not money we hold for you. It cannot be withdrawn or paid out, it earns no interest, and it can only buy keys.
• You add to it by paying in crypto, under the rules in section 6. A top-up asks for €20 to €5,000. It adds the euro value of everything that reaches its address once that confirms: money seen while the timer runs at the quote, and money after it at the price when it first arrives. Short or more than asked, your balance goes up by what you sent. A top-up worth more than €50,000 is checked by staff before it is added.
• A key costs our list price for its plan, less your reseller discount. The standard discount is 20%, and we may agree a different rate with a reseller. Your rate is shown on your Reseller page. We may change it. A change applies to your next batch, never to one already bought.
• A key you have not sold keeps its days until it is redeemed. You can pause, unpause and revoke the keys you bought. Revoking a key does not return its cost to your balance, whether it was redeemed or not. Any credit staff add by hand is our choice, and it shows on your ledger.
• You are the seller to your customers. You set your price, take their payment, and handle their questions about it, refunds, taxes and chargebacks included. If a buyer reverses a payment, you may pause or revoke their key. Do not present yourself as Cerise or as speaking for us.
• Say only what is true about Cerise. Never promise what we do not, such as no risk to a game account.
• Do not advertise or sell a key for less than the price we list for its plan on cerise.lol at the time. You may charge more.
• Sell keys to the people who will use them. Do not pass keys on to other resellers, and do not sell or rent Cerise accounts, unless staff agree first.
• Never ask a buyer for their Cerise password, and never sign in to their account. They redeem the key on their own account.
• Use what the portal shows about your buyers only to support the keys you sold them.
• Keep your API key secret. Anyone who has it can spend your balance, and you are responsible for what is done with it. We show it once, when it is made, and keep only a hash. If it leaks, make a new one in the portal. The old one stops working at once.
• If we suspend you as a reseller, you cannot buy keys, change them, top up, make a new API key or use the API. Your balance stays, but you cannot spend it while suspended. A top-up you already paid is still added. Keys you already sold keep working, though we may still revoke them under section 15.

12. Referrals, boosts and reward days

We may give free days for inviting somebody who buys, and for boosting our Discord server. Reward days are a feature we choose to offer. You do not buy them and you are not owed them. We may change the rates, cap them, or end either program at any time. Days already given stay given unless a rule below takes them back.

• A referral pays only on an invited account’s first purchase of each plan. A Monthly purchase pays 7 days and a Trial pays 1, so one invited account can earn you at most 8 days. Keys from resellers and staff grants pay nothing.
• Nothing is paid while you are suspended or banned, or if you and the invited account have ever used the same PC.
• If the purchase behind a referral is refunded or charged back, the days it paid come off again, even if you have already used some of them.
• Boosting pays 1 day per boost for each calendar month you boost, once per account per month. Dropping the boost later does not take those days back.
• Reward days go on your own license, never on a key from a reseller. With Lifetime access there is nothing to add them to, so you get none.
• Reward days have no cash value. They cannot be exchanged for money, moved to another account or refunded.
• Referring yourself, buying through a second account you control, inventing invitees or otherwise manufacturing rewards is abuse. We may remove the days and act under section 15.

Our Discord servers are separate from your access. Staff may remove or ban you from them without touching your license, and we may end your license without removing you from them.

13. Acceptable use

• Do not share, rent, sell, lend or publish your account, keys or builds. One person, one account.
• Do not crack Cerise, fake hardware identifiers, get around the PC limits, or take the client apart to copy it or defeat its protections.
• Do not attack, overload or probe our systems or APIs beyond normal use of the client and the site.
• Do not use the Service to harass anyone or to break the law.
• Do not pretend to be staff or Cerise support.
• You may run Cerise on any Drakensang Online account you play, yours or somebody else’s, for free or as a paid service, within your license’s game account slots (section 9). You play those accounts yourself, on your own Cerise account. Letting somebody else use your Cerise account or key is still sharing. Do not use the Service to make game items, currency or accounts to sell.
• Do not upload or share through the Service anything unlawful, anything that infringes somebody else’s rights, or anything you have no right to share.
• Do not present Cerise as connected to or approved by the game publisher.

We may act on a breach of this section without warning, under section 15.

14. Security checks and records

To run PC limits, stop sharing and protect the Service, we keep records of sign-ins, loader starts, PC links, refusals and related events, with IP addresses, browser and system details and hashed hardware identifiers. The loader also checks the PC it runs on for tools used to take the client apart. The Privacy Policy lists exactly what is collected and how long it is kept.

Some refusals are automatic: an expired license, a full set of PCs or game accounts, a banned PC or account, an outdated loader, or too many requests. When the loader proves that a debugger or tampering is attached to it, we remove that PC from its license and ban the PC automatically. Other signals are reviewed by a person before anything happens.

15. Suspension, bans and ending access

Access to Cerise is ours to give, not a right you own. Paying for a plan does not change that.

We may suspend, restrict, ban or close your account, revoke or disable any license or key, remove PCs, ban hardware, end sessions and refuse service, at any time, with or without notice. We do this for reasons such as suspected abuse, fraud, chargebacks, sharing, taking the client apart, attacks on our systems, harassing staff or members, breaking these Terms, or risk to the Service or to other members.

A hardware ban applies to the PC, not just the account, so a banned PC stays blocked under a new account.

While your account is suspended you cannot sign in, buy, link a PC or use the client. Where the law allows, we owe no refund, credit or replacement access when we suspend, ban, revoke or close for cause or to protect the Service, and we do not have to restore a suspended or banned account.

16. Updates, restarts and downtime

The loader updates itself, and an outdated loader may be refused until it updates. If you turn on automatic restarts, the loader restarts the game for you when it closes, and on the schedule you set.

Cerise follows game updates on its own, but a change on the publisher’s side can still break a feature. When that happens we aim to fix it quickly. The status page shows how Cerise is running. When downtime is our fault we may pause clocks or add time as goodwill, but we do not promise a service level, and we do not promise that the Service will always be available or free of errors.

17. Intellectual property

The Cerise software, site, brand and documentation belong to us or our licensors. Your right to use them ends when your access ends or when we revoke it.

Drakensang Online, its client, artwork and trade marks belong to Bigpoint GmbH and its licensors. We claim no right in any of it, and we do not distribute the game, any part of its client or any game asset.

If you hold rights in something you believe appears here without permission, write to legal@cerise.lol naming the material and your claim. We will look at it and remove it promptly where that is right.

18. No warranties

As far as the law allows, the Service is provided “as is” and “as available”, without warranties of any kind, including fitness for a particular purpose. We do not promise that using Cerise will avoid action by the game publisher against any game account.

19. Limits on our liability

Nothing in these Terms limits liability that the law does not allow to be limited. That includes liability for death or personal injury caused by negligence, for fraud, for intentional harm or gross negligence, and any liability that consumer law in your country does not allow to be limited. The rest of this section applies only as far as the law allows.

We are not liable for lost game accounts, for anything bought or earned in a game, for lost profits or data, or for indirect or consequential losses arising from the Service or these Terms.

Our total liability for all claims about the Service is limited to what you paid us for Cerise in the three months before the claim, or zero if you paid nothing.

20. Your responsibility to us

As far as the law that applies to you allows, you will cover our losses, damages and costs, reasonable legal fees included, from claims arising out of your use of Cerise, what happens to your game accounts, your breach of these Terms, or your breach of the law or of somebody else’s rights. If you are a consumer, this applies only as far as consumer law allows, and never to claims caused by our own breach.

21. Changes to these Terms

We may change these Terms. The “Last updated” date changes when we do. Before a change that matters to your rights or duties takes effect, we tell you through the Service or by email. A change never applies to anything that happened before it.

Using the Service after a change takes effect means you accept it. If you do not, stop using the Service. If a change clearly works against you while you hold paid time, tell us and we will refund the unused part of that time.

22. Things outside our control

We are not in breach of these Terms, and not liable, for a failure or delay caused by something outside our reasonable control. That includes network or hosting failures, action by the game publisher, changes to the game, legal or regulatory action, and other events of that kind. It never excuses refunding money paid for access that was never delivered.

23. Law and disputes

These Terms, and any dispute about them or the Service, are governed by the laws of Hungary, without regard to conflict-of-law rules. The courts of Hungary decide disputes.

If you are a consumer living in the European Union, you keep the protection of the mandatory laws of your own country, and you can still bring a claim in the courts where you live.

Before going to court, please write to legal@cerise.lol so we can try to settle it directly. Consumers living in Hungary may also take a dispute to the conciliation board (békéltető testület) of the county where they live.

24. General

If a court finds part of these Terms unenforceable, the rest still applies. Not enforcing a right is not giving it up. You may not transfer these Terms to anyone. We may transfer them as part of running or handing over the Service. These Terms are the whole agreement between you and us about the Service, unless we sign a separate written agreement with you.

25. Contact

Legal notices, withdrawal, rights claims and takedown requests: legal@cerise.lol.

Support and questions about a ban: Discord. Website: cerise.lol.